How to schedule a first appointment

To make a first consultation with one of our urogynaecologists you will need a referral from your GP or other treating specialist. Appointments for all new patients will be made by our team once a referral has been received from your GP (or other treating specialist).

All referrals are reviewed by our team and triaged. Once your referral has been received and reviewed, you will be contacted by our administration team to schedule your initial consultation with one of our Doctors. This process can take 1-2 weeks as all referrals are carefully reviewed. You will receive an email back from our team confirming your appointment.

Referrals can be either emailed or faxed.

Email: office@ugspecialists.com.au

Fax: (03)9017 5469

Once you have a scheduled appointment please prepare for your first consultation so we can optimise your care

Read and save the confirmation email from our administration team. This will include important information including:

  • Time of your appointment

  • Name of the Doctor you will be seeing

  • Location of your appointment (Malvern, Parkville, Geelong)

  • Patient registration link for online registration

  • Fees for your initial consultation

Complete your online patient registration as soon as possible

Please complete your online registration ASAP. This will allow us to contact you if needed and ensure you received all SMS/Email communication from our admin team. It will also allow us complete your Medicare and Health insurance details accurately. Patient registration link will be in your confirmation email from our administration team.

Collate your relevant past history and records

Prior to your first appointment try and collate any useful information for our team to best care for you.

This information can be emailed prior or brought with you the day.

  • Relevant test results and imaging reports such as Ultrasounds, MRI & Blood tests

  • Relevant correspondence or operation reports from previous specialists or previous pelvic surgeries.

  • Up to date list any medications you are taking and your allergies.

  • If your referral is from a specialist, it is preferable for you to obtain a medical report from your usual GP prior to your appointment as this will outline your full medical history.

  • If you need help requesting previous operation reports please let your administration team know and they can help you with this.

On the day of your appointment

Please bring with you:

  • Your Medicare and private health insurance information and any concession/healthcare card information.

  • Payment (cash, cheque, EFTPOS, credit card (Visa, Mastercard) is requested on the day of your appointment. Medicare rebates vary according to the type of appointment (New or Review). Your private health cover does not cover these appointments.

Arrive Early:

  • Please arrive 5-10 minutes early if you are a new patient as it can take time to ensure paper work is complete and orientate your to our space.