Administration Team
Our experienced and friendly reception and administration team will help you with your appointments and ensure that your Urogynaecology Specialist experience is professional and as pleasant as possible. Please don’t hesitate to reach out to our team if you have any questions or concerns.
Lily
Practice Manager
Lily has been with our practice as a founding member of the team since 2017. She has been instrumental in the intial creation of the service and is fundamental in the day to day running of all elements of our clinic. She is passionate about our patients, our service and our team. You will not find a more hard working and dedicated person. In her spare time she is one of Melbournes best home cooks and also the doting mother to two golden retrievers and one human young adult.
Charlotte
Medical Administration & Reception
Charlotte joined our service in 2021 whilst at university as a receptionist. Since then she has graduated and obtained her honours degree. However Charlotte has gradually transitioned to an administration role and she has remained an invaluable part of our team. Charlotte’s kind and considerate nature is a perfect fit with our service. She is hard working and always ready to go the extra mile for the patients and the team. These days she is often managing the daily clinic running and Charlotte is Lily’s right hand helper.
Alison
Reception
Alison has recently joined our team as a receptionist. She is warm and kind in every element of her roll. She also efficient and a quick learner. Ali is studying speech pathology at university and when you meet her you will agree that her people skills will make her an excellent clinician in the future. For the time being we are lucky enough to have her working with our team during her studies. Alison is also fluent in German, so feel free to test her out if you are game!
Mike
IT & Operational Manager
Mike is our IT and Operational Manager. He is responsible for much of the non patient fronting tasks. These usually include lots of IT jobs. He kindly attends to the reception tasks when Charlotte, Alison and Lily need a hand. When Mike is not working for Urogynaecology Specialists, he is to be found either in his other job as a primary school teacher or enjoying some kind of extreme sport.